Privacy Policy for Solomon Sydelle

1. Introduction

Solomon Sydelle (“we,” “us,” or “our”) is committed to safeguarding the privacy and personal data of users (“you,” “your”) who access and interact with our website, solomonsydelle.com. We uphold a privacy-first philosophy and demonstrate our commitment to data protection by adhering to the highest standards of data privacy, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, disclose, and protect your personal information and describes your rights in relation to your data.

2. Scope of This Policy and Our Role as Data Controller

This Privacy Policy applies to all visitors, users, customers, and others who access or use our website located at solomonsydelle.com or communicate with us through associated channels. We act as the “data controller” under the GDPR in determining the purpose and means by which your personal data is processed. For the purposes of the CCPA, we are considered a “business.”

By using solomonsydelle.com, you acknowledge the practices described in this Privacy Policy.

3. Categories of Data We Process

We collect and process the following categories of personal data when you interact with our website or services:

a. Usage Data
Includes information regarding how you access and interact with our website, such as your IP address, browser type and version, device type, URLs visited, pages viewed, session duration, and interactions with elements on the site.

b. Account Data
Information provided by you upon creating an account or communicating with us, such as your full name, postal address, email address, and telephone number.

c. Profile Data
Includes details provided as part of your profile or usage history on solomonsydelle.com, such as purchase history, user preferences, login credentials, browsing habits, and relevant behavioral data.

d. Communication Data
Covers any information voluntarily submitted via our contact forms, support tickets, customer service communications, or email exchanges, including historical records of queries, complaints, or feedback.

e. Technical Data
Refers to your device’s system and settings information, such as operating system, device identifiers, time zone settings, screen resolution, and hardware model.

f. Transaction Data
Includes records of products or services purchased, order details, payment methods used (excluding full credit card data), delivery addresses, and billing history.

g. Preference Data
Comprises your consent choices, notification preferences, and specific areas of interest in products or services for marketing or product experience personalization.

4. Legal Bases for Processing Your Data

We process your personal data under one or more of the following legal bases as permitted by applicable law:

– Performance of Contract: Where processing is necessary for fulfilling a service you have requested or contractual agreement you have entered into (e.g., order fulfillment).
– Consent: Where required, we will obtain your explicit consent before processing certain personal data, particularly for marketing communications or cookies.
– Legitimate Interests: To pursue our legitimate business interests, such as improving the functionality of solomonsydelle.com, securing our systems, and delivering relevant content, provided these interests do not override your fundamental rights.
– Legal Obligation: Where processing is required to comply with a legal or regulatory obligation.

5. Your Rights Under Applicable Law

If you are a resident of the European Economic Area (EEA), the UK, California, or other applicable jurisdictions, you may exercise the following rights regarding your personal data:

– Right of Access: You are entitled to request access to the personal data we hold about you.
– Right of Rectification: You may ask us to correct inaccurate or incomplete data.
– Right to Erasure (“Right to Be Forgotten”): You may request deletion of your personal data, subject to legal exceptions.
– Right to Restriction: You may request that we limit the processing of your data under certain circumstances.
– Right to Data Portability: You may obtain a copy of your data in a usable and transferable format.
– Right to Object: You may object to processing based on our legitimate interests, including profiling and direct marketing.
– Right to Opt-Out of Sale (CCPA): California residents have the right to opt out of the “sale” of personal information as defined by the CCPA.

To exercise any of these rights, please contact us at: [email protected].

6. Security of Your Data

We implement appropriate technical and organizational safeguards to secure your personal data against unauthorized access, destruction, loss, or misuse. These include:

– Encryption for sensitive communications and stored data;
– Role-based access control and authentication protocols;
– Regular data backups and disaster recovery measures;
– Ongoing security training and confidentiality obligations for staff.

7. International Data Transfers

Your data may be transferred to and stored in jurisdictions outside your own, including countries that may not provide the same level of data protection as your home jurisdiction. Where we transfer your data internationally, we rely on approved mechanisms such as Standard Contractual Clauses under the GDPR or equivalent legal frameworks to ensure adequate levels of protection.

8. Data Retention

We retain your personal data only for as long as is necessary for the purposes set forth in this Privacy Policy or as required by applicable law. Retention periods for specific categories include:

– Usage Data: Retained for up to 12 months for analytics and diagnostic purposes.
– Account and Profile Data: Retained for the duration of your active relationship with us, plus up to 24 months thereafter for record-keeping.
– Transaction Data: Retained for a minimum of 6 years to comply with accounting and tax regulations.
– Communication Data: Retained for up to 3 years following your last interaction.
– Preference Data: Retained until you update your preferences or withdraw consent.

9. Cookies Policy

We use cookies and similar technologies to enhance your experience on solomonsydelle.com. The types of cookies we employ include:

– Essential Cookies: Required for enabling core functionality such as security, network management, and accessibility.
– Functional Cookies: Enable the website to remember choices you’ve made to improve usability.
– Analytics Cookies: Allow collection of information about site usage and performance metrics.
– Performance Cookies: Improve speed and responsiveness by optimizing load times and caching.

10. Cookie Management & Compliance with GDPR and CCPA

You may manage your cookie preferences at any time via the cookie settings panel accessible on solomonsydelle.com. Where required by GDPR or CCPA, we will ask for your explicit consent prior to activating non-essential cookies.

You can also manage cookies through your web browser settings and disable certain types of tracking.

11. Children’s Privacy

solomonsydelle.com does not knowingly collect or solicit personal information from children under the age of 13. If you believe we have collected personal data about a child without proper consent, please contact us at [email protected], and we will promptly delete the data.

12. Policy Updates

We reserve the right to amend or update this Privacy Policy to reflect changes in our practices, legal requirements, or operational needs. When changes are made, we will notify you, where appropriate, through a prominent notice on solomonsydelle.com or by email.

13. Contact Us

If you have questions, concerns, or would like to exercise your data subject rights, you may contact us at:

Email: [email protected]
Website: https://solomonsydelle.com

We are committed to upholding your privacy and ensuring full compliance with applicable data protection laws. Please reach out to us with any privacy-related concerns.