Privacy Policy

At Solomon Sydelle (solomonsydelle.com), we are committed to protecting your personal data and upholding your privacy rights. We recognize the sensitivity of personal information and prioritize transparency, security, and full compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy describes how we collect, use, share, and protect your information when you interact with our website and services.

1. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all visitors, users, and customers accessing and interacting with the website located at solomonsydelle.com (herein referred to as “our Website” or “the Site”). Solomon Sydelle is the data controller responsible for the processing of your personal data, in accordance with applicable data protection laws. As a data controller, we determine the purposes and means for the processing of personal data.

If you reside in the European Economic Area (EEA), Solomon Sydelle is the primary party responsible for your data under the GDPR. If you are a California resident, please review the additional CCPA-specific disclosures included herein.

2. Categories of Personal Data We Process

We collect and process the following categories of personal data depending on your use of our Site:

a. Usage Data
Information such as browser type, Internet Protocol (IP) address, domain servers, pages visited, session duration, and access timestamps are automatically collected when you visit solomonsydelle.com.

b. Account Data
When you create an account, we collect identifying information including your full name, email address, phone number, billing/shipping address, and account credentials.

c. Profile Data
This includes preferences, saved items, purchase history, feedback submissions, behavioral data, and other data that facilitate customized services and user experience.

d. Communication Data
If you correspond with us, we collect the content of messages, support queries, communication history, and related metadata.

e. Technical Data
Device identifiers, system configuration settings, operating system, mobile network, browser information, and technologies used to access our services.

f. Transaction Data
Order histories, transaction identifiers, payment method details (excluding card numbers, which are securely managed through third-party processors), and delivery information.

g. Preference Data
Details related to marketing and communication preferences, language choices, and interests related to product categories or services.

3. Legal Bases for Processing Personal Data

We rely on the following lawful bases, as defined under the GDPR, for processing your personal data:

– Consent: Where you have given us clear and explicit permission (e.g., marketing emails).
– Contractual Necessity: We process data necessary for the performance of a contract (e.g., fulfilling purchases).
– Legal Obligation: We process data to comply with applicable laws or lawful government requests.
– Legitimate Interests: We process certain data to pursue our legitimate interests, provided such interests are not overridden by your data protection rights (e.g., maintaining website functionality, preventing fraud).

For California residents, we do not sell your personal data as defined under the CCPA. Disclosures are only made in accordance with this Privacy Policy and applicable laws.

4. Your Data Protection Rights

You have various rights in relation to your personal data, which may vary based on your location and applicable regulations:

– Right of Access: You may request a copy of your personal data held by us.
– Right to Rectification: You have the right to request correction of inaccurate or incomplete information.
– Right to Erasure (“Right to Be Forgotten”): You can request deletion of your data under specific legal conditions.
– Right to Restrict Processing: You may request limitations to the processing of your data.
– Right to Data Portability: Where applicable, we will provide your personal data in a structured, commonly used, and machine-readable format.
– Right to Object: You may object to our processing where it is based on legitimate interests or direct marketing.

To exercise any of your rights, please contact us at [email protected]. We endeavor to respond promptly and in compliance with applicable law.

5. Security Measures

We maintain the integrity and confidentiality of your information through robust technical and organizational security measures, including but not limited to:

– Data encryption in transit and at rest
– Role-based access control and user authentication policies
– Firewall and anti-malware protections
– Secure data backups and disaster recovery procedures
– Employee training on privacy and data security

Despite our diligence, no system is immune to threats. As such, while we strive to protect your data, we cannot guarantee absolute security.

6. International Transfers

Where data is transferred outside the EEA or other jurisdictions with similar data protection laws, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or rely on adequacy decisions to ensure lawful transfer and ongoing protection of personal data.

7. Data Retention

We retain your personal data only for as long as required to fulfill the purposes for which we collected it, including legal, regulatory, accounting, or reporting requirements. Typically:

– Usage Data is retained for up to 12 months
– Account and Profile Data are retained for the duration of your account and up to 2 years following your last activity
– Communications Data is retained for up to 3 years
– Transaction Data is retained for up to 7 years for tax and legal compliance
– Marketing Preference Data is retained until you withdraw your consent or object

8. Cookie Policy

Solomonsydelle.com uses cookies and similar tracking technologies to enhance your browsing experience. These include:

– Essential Cookies: Required for the website to function (e.g., login, shopping cart)
– Functional Cookies: For remembering preferences and settings
– Performance Cookies: For gathering aggregate performance and usage metrics
– Analytical Cookies: Help us understand how users interact with the site

Third parties may use cookies to deliver analytics or advertisements based on your usage patterns.

9. Cookie Management and Compliance

We provide a cookie consent management interface upon your first visit to solomonsydelle.com. You may view, customize, or withdraw your cookie preferences at any time through this tool. In compliance with GDPR and CCPA, we refrain from setting non-essential cookies without your affirmative consent and respect all applicable user privacy signals including the Global Privacy Control (GPC).

10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect or process data from individuals under this age. If we become aware that we have inadvertently collected personal data from a child, we will take immediate steps to delete such data. Parents or guardians who believe their child may have provided personal data may contact us at [email protected].

11. Policy Updates

We reserve the right to amend or update this Privacy Policy at any time to reflect technological changes, legal developments, or changes in our operations. Where material changes are introduced, we will provide clear notice via the Website or direct communication if appropriate.

12. Contacting Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns regarding your personal data, please contact us:

Email: [email protected]
Website: https://solomonsydelle.com

We are committed to addressing your privacy-related inquiries promptly and transparently.

This Privacy Policy is designed to reflect our commitment to global privacy standards and regulatory compliance. For any concerns about how your data is used or stored, please reach out to us directly at the contact address provided.